Shipping Policy

Free Shipping When You Spend €85 or More!

Orders below the free-shipping threshold are charged shipping at checkout based on destination and package weight.

Orders are typically processed within 1–3 business days after payment confirmation. During peak periods or stock replenishment, processing may take longer.

Once shipped, estimated delivery is usually 2–7 business days within the EU and 5–15 business days for international destinations, depending on the carrier and customs.

Estimates are not guarantees. Delays caused by carriers, customs, weather, or incorrect addresses are outside our direct control.

Where available, tracking details are emailed after dispatch. Keep your confirmation email for reference.

Please ensure your address and phone number are correct. If a package is returned due to an incorrect address or failed pickup, contact us to arrange reshipment; additional shipping fees may apply.

Contact us at support@detautopunto.com for any questions about these policies.