Last updated · 20 July 2026
Terms of Service
These Terms of Service (“Terms”) govern your use of detautopunto.com and any purchases made from Det Auto Punto. By accessing the site or placing an order, you agree to these Terms.
1. Who we are
Det Auto Punto operates an online store selling professional automotive detailing products at detautopunto.com.
Contact us at support@detautopunto.com for any questions about these policies.
2. Eligibility
You must be at least 18 years old (or the age of legal majority in your country) to place an order. By ordering, you confirm that the information you provide is accurate and complete.
3. Products & pricing
Product descriptions, images, and availability are provided for information purposes. We aim for accuracy but may correct errors, update prices, or withdraw products without prior notice.
Prices are shown in EUR and include applicable VAT where required by law, unless stated otherwise. Shipping costs are calculated at checkout.
4. Orders & payment
Placing an order constitutes an offer to buy. We may accept or decline an order (for example due to stock, pricing errors, or suspected fraud). A contract is formed when we confirm your order by email.
Payment must be completed through the methods offered at checkout. You are responsible for ensuring payment details are correct.
5. Shipping & delivery
Delivery times are estimates and may vary by destination and carrier. Risk of loss passes to you when the goods are delivered to the address provided, unless mandatory consumer law says otherwise.
See our Shipping Policy for thresholds, timelines, and related details. Free Shipping When You Spend €85 or More!
6. Returns & cancellations
If you shop as a consumer in the EU/EEA/UK, you may have a statutory right of withdrawal. Please review our Returns & Refunds Policy for how to return products and request a refund.
Products that are opened, used, damaged, or not in resalable condition may be excluded from return where permitted by law (including certain sealed hygiene or chemical products once opened).
7. Acceptable use
You agree not to misuse the site, attempt unauthorized access, scrape content at scale, interfere with security, or use the store for unlawful purposes.
8. Intellectual property
All site content, branding, logos, and materials are owned by Det Auto Punto or its licensors. You may not copy, redistribute, or commercially exploit them without prior written permission.
9. Disclaimer & liability
Products must be used according to manufacturer instructions and local safety rules. We are not liable for damage arising from improper use, storage, or application of detailing chemicals and tools.
Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for death or personal injury caused by negligence, or for fraud.
10. Changes
We may update these Terms from time to time. The version published on this page applies to new orders from the update date onward.
11. Governing law
These Terms are governed by the laws of the country where our business is established, without prejudice to mandatory consumer protections that apply in your country of residence.